Store Manager

Jobs Description


To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.


  • Manage a store team of approximately 10 part-time and full-time store associates
  • Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance
  • Establish, teach, and demonstrate exceptional customer service
  • Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers
  • Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization
  • Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
  • Achieve accuracy in executing markdowns, shipping, receiving, and cash control
  • Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met
  • Coach, confront, and counsel associates to improve performance
  • Participate in the performance counseling of associates, up to termination of associates  as required
  • Establish associate work schedules
  • Provide training and succession planning for the store team


  • Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store
  • Minimum of 1-2 years store management experience required
  • Weekends, holidays and a minimum of 2 nights per week are required on a rotational basis.
  • Physical Requirements:

                 -Stand for up to 8 hours

                 -Carry up to 40 pounds

                 -Climb and balance on ladders

                 -Bend at the waist

                 -Lift up to 40 pounds

                 -Kneel and squat on the ground

                 -Reach above the shoulder frequently

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.